Based Plumbing and Heating

Our reviews

Don’t just take our word for it, hear from our many happy customers and read our reviews.
John's review

“…Dan is very good, he showed me the past neglect and now I feel confident my boiler is in good hands going forward. I would recommend his services unreservedly.”

★★★★★

Chris's review
“Not the first time I’ve used Dan and certainly not the last. Prompt, helpful and informative.”

★★★★★

Becky's review
“Absolutely great, will definitely use again! Thank you!”

★★★★★

Peter's review

“Excellent, Dan has responded promptly and thoroughly to resolve the immediate boiler problem. And then a written report to guide me forward with electrical work before re-calling him for enhancements and plumbing repairs. Very glad we found him.”

★★★★★

Richard's review

“Dan was brilliant, coming at very short notice, out of hours, to investigate a hot water failure. He was communicative, polite, proposed solutions and provided a written report. First class.”

★★★★★

Rich's review

“Dan fixed my combi-boiler! Yes, I know that’s what he does for a living but he was brilliant friendly and helpful with good honest information and advice. And his pricing was fair and very competitive. He will definitely be my go to for future repairs and servicing.”

★★★★★

Jane's review

“Very impressed with the service from Based. Dan was punctual, polite, clean and tidy and did a great job. We needed an urgent job of changing shower and panels and fixing toilets. He fitted us in, even working on a Sunday. Would definitely use again and 100% recommend.”

★★★★★

Karen's review
“Fantastic service, very thorough, efficient and friendly. Would definitely recommend and definitely use in the future.”

★★★★★

Ed's review
“…He completed all the work very efficiently leaving no mess at all. He has also given me great advice on the phone to solve a smaller issue. Dan is a really nice, hard-working guy whom I would thoroughly recommend for any plumbing or heating problem.”

★★★★★

Michael's review
“Just about the best plumber l have found during 50 years of house ownership, he has a level of experience that guarantees a solution is found to any problem.”

★★★★★

John's review

“Dan responded very quickly and helpfully to my central heating system not starting correctly and in several occasions guided me to the fault and how to resolve it myself by reference to a video clip. Excellent practical resolution of the problem…”

★★★★★

Amy's review

“Dan removed a radiator in my kitchen. He responded very quickly to my enquiry and had the job done a few days later. Very efficient, very friendly, and I was very pleased with his work and his price. Would highly recommend!”

★★★★★

Nicola's review
“Great service, would highly recommend.”

★★★★★

Bob's review

“Friendly, approachable, efficient and always on time. Highly recommended.”

★★★★★

Ben's review
“Top bloke and great service. Dan fitted a new vertical radiator, diagnosed and sorted an issue with the hot tap pressure and capped and removed old radiator to allow us to get on with plastering. Great communication, punctual, friendly, tidy, knowledgeable and did a great job at a fair price. Would wholeheartedly recommend to anyone in need of a plumber.”

★★★★★

Mike's review

“Dan came recommended, for a gas combi boiler service and I was very happy with his work. He was punctual, friendly and polite. He gave details of the work required to service the boiler and left the area clean and tidy when the work was complete. All topped off with a decent price.”

★★★★★

Elizabeth's review
“Excellent work done on our shower room. Great advice and worked quickly and cleanly. I can’t recommend highly enough. Thank you.”

★★★★★

Richard's review
“Came to service our boiler, very efficient service, would highly recommend him.”

★★★★★

Rob's review

“10/10. Dan came round only hours after I reported the fault with our heating system. Sourced the equipment needed and got it installed within a day. Top bloke and top quality service…”

★★★★★

David's review
“Great reliable service, as usual.”

★★★★★

James's review
“Daniel is efficient, great communication and reliable. Has completed various jobs for me and I would highly recommend.”

★★★★★

Kerry's review
“…Dan was extremely supportive… We felt extremely fortunate that we have found such a reliable knowledgeable plumber.”

★★★★★

Geoff's review
“Dan is a very pleasant guy, knows what he’s about. Knowledgable, friendly and always on time. Plumbing, gas he knows his ‘stuff’.”

★★★★★

Irene's review
“I have no hesitation in recommending Based Plumbing & Heating. The service and workmanship is first class…”

★★★★★

Bridgette's review
“He arrived when expected, communication excellent. All jobs fairly priced. Clean, tidy and cheerful. I would highly recommend…”

★★★★★

Tobias's review
​”Thanks Dan for all you help, you bent over backwards and got the job done quickly and professionally.”

★★★★★

Glenn's review

“Only one word needed to review Based Plumbing & Heating… AMAZING! Dan is extremely polite, punctual and helpful…”

★★★★★

Sharn's review
“Dan designed, sourced and fitted the most amazing, space saving en-suite bathroom. His eye for detail is superb…”

★★★★★

Charlotte's review
“Highly recommend Based Plumbing & Heating. Daniel was friendly and professional, and we will use his services again.”

★★★★★

L S's review
“Excellent response and work – really helpful, very accommodating and great customer service. Would definitely use again.”

★★★★★

Lisa's review
“Fantastic service, arrived on time, great job, highly recommend.”

★★★★★

Tom's review
“Good service, happy to recommend to others. Great to have a local firm for boiler servicing.”

★★★★★

Mike's review

“I can not thank this company enough. Daniel Terry has carried out gas safety checks and gas works on my Holiday Park for the last 2 months and he is extremely polite, courteous and professional…”

★★★★★

Chris's review
“Excellent friendly service and a very thorough job. Happily recommend.”

★★★★★

Christopher's review

“Daniel serviced the gas boiler, cooker and fire in my static caravan. The service was carried out efficiently and at a very fair price. I can highly recommend Daniel…”

★★★★★

Duncan's review
“Very pleased with the service on my boiler which Dan did at short notice! I recommend Based Plumbing and Heating.”

★★★★★

Sue's review
“Dan originally came to us to fix a problem tap. He has since fitted a new bathroom suite to a very high standard. He has always been very efficient, reliable and helpful and I would certainly highly recommend him.”

★★★★★

Sylv's review
“We are so happy we found Dan after a bad experience. His work is of a high standard, neat and tidy and a fair price. He is happy to give advice. Dan is new to the area and we wish him well. Thank you Dan. Highly recommended.”

★★★★★

Karen's review

“Dan was amazing, from the start to finish of our bathroom project. Really good advice on how to make the most of the space we had. Quick, efficient job with everything kept neat and tidy throughout the whole process…”

★★★★★

Cluett's review

“Dans a great bloke, great plumber and very very reliable… Great job and really conscientious about his work , will definitely be coming back.”

★★★★★

Base's review
“Absolutely amazing service and reliable, highly recommended.”

★★★★★

James's review
“Dan has been great. First used him to put in a new central heating system when we were renovating the house and he was really helpful with advice about the plumbing, but also with some other unrelated building stuff…”

★★★★★

Kathy's review
“Dan has provided us with an honest and reliable service over the past few years, having serviced our boiler and done plumbing work around the house. He’s the one I always recommend to others, and I have every confidence in him.”

★★★★★

Rick's review
“Professional, punctual and knowledgeable, do I need to say any more?”

★★★★★

Jamie's review
“Dan has been amazing every single time we have called in him, from emergency repairs with little or no notice to bigger pieces of work on our extension. His work is first class, accurate and all with a friendly approach which gives us no hesitation in recommending him to anyone…”

★★★★★

Rui's review
“Had my boiler serviced today by Dan. Very professional and fair priced! Will definitely be using Based Plumbing & Heating again for all my plumbing needs and would recommend to anyone.”

★★★★★

Salt's review

“Great customer service. Very easy to deal with. Had an annual gas service done, turned up when he said he would, did what he said he was going to do and charged the price he quoted when I booked the appointment. Very satisfied.”

★★★★★

Nomad's review

“…We have always found him to be prompt, extremely knowledgeable, meticulous about the quality and neatness of his work, and reasonably priced. I have no hesitation in highly recommending him to other potential customers.”

★★★★★

Rachel's review

“Dan fixed our old boiler, he was very professional and left everything clean and tidy. He responded quickly to us contacting him and organised an appointment. It’s really difficult to get a reliable plumber/engineer at the moment so great that Dan is now in the area…”

★★★★★

Rob's review
“Dan is a reliable, honest and knowledgeable plumber and gas engineer who has serviced my boiler and fixed various plumbing issues for several years now. I can recommend!”

★★★★★

Sarah's review
“Dan has done a few jobs for us and is very friendly and professional. A really nice guy and his work is of an excellent standard, I would definitely recommend him and wouldn’t consider anyone else! Thanks Dan!”

★★★★★

Adrian's review
“Our family has always had a fantastic experience with Daniel, he always arrived on time, clearly explained the problems and solutions, and completed all the jobs efficiently with a meticulous attention to detail. Very professional, friendly, and always left the work area clean, he is always available for emergencies…”

★★★★★

John's review
“Dan from Based plumbing is a top bloke. Very professional service at a great price.My go-to number for any emergency or just my annual boiler service…”

★★★★★

Ru's review
“Very knowledgeable, professional and fairly priced. Delighted with the service I received, couldn’t recommend more and will be using again in future.”

★★★★★

Leanne's review
“Very quick, efficient and friendly service when we had an issue with our bolier. 10/10 would recommend!”

★★★★★

Mac's review

“What an amazing tradesman he knew the problem straight away and was able to fix within an hour. He also gave some great advice too. Also heard about the charitable work he had done down at the widemouth toilet blocks. WHAT A LEGEND!”

★★★★★

Peter's review
“Dan came to the rescue many times over the years with a troublesome Baxi boiler. Eventually did a tidy replacement. Also completed the yearly gas safety checks! One of the most trustworthy and fair people around.”

★★★★★

Robert's review
“Had problems with our boiler losing pressure and dodgy plumbing when moving in to our new home but luckily dan was able to sort every problem for us and we’ve had no problems ever since.”

★★★★★

George's review
“…Dan offers an amazing service which is second to none, honestly priced, very professional, and has great attention to detail. Turns up on time and is clean and tidy. Couldn’t recommend enough. If only they all could be this good…”

★★★★★

Ben's review

“I have known Dan for years and he would always be the first person to call if I had any issue’s. Always trustworthy and reliable. Even though he’s now based in Devon I would still call him for his expert opinion and advice on anything plumbing or heating.”

★★★★★

Laura's review

“Dan is really friendly, cleaned up after the job nicely. Would highly recommend! Very happy with both jobs he’s done for us.”

★★★★★

Sue's review

“Dan has completed plumbing work and boiler services for me over the past few years. He is reliable, work is to a very high standard and I would highly recommend him. Plus he has a great sense of humour.”

★★★★★

Paul's review
“I have used Daniel on quite a few occasions where he has installed new radiators, corrected the poor performance of our boiler and fitting of a new gas hob. Always good at responding and reasonably priced. I have no problem recommending him.”

★★★★★

Luke's review
“Reviews done the plumber for small and large jobs within our home he has always been very good and very reasonably priced I would recommend him to everybody.”

★★★★★

Justin's review

“We have used Dan for a few years – he has helped with the plumbing work on some houses we have renovated and is a friendly and very knowledgeable plumber – Dan also is gas safe and services our boiler yearly – I would very highly recommend Dan…”

★★★★★

Soo's review

“Dan has always gone that extra mile for me and my family. Very professional. Trustworthy. No job too big or too small. I found a hero in Dan.”

★★★★★

Marc's review

“Professional. Clean and tidy job. Expertly done to an exceptional high standard. Couldn’t fault a thing.”

★★★★★

Lou's review

“Dan did an amazing job fixing my campervan boiler. Friendly, professional, really reasonable price and reliable. I wouldn’t hesitate to recommend or contact again. Thank you!”

★★★★★

Cedrik's review

“Thanks for the quick response.
A genuine and reliable plumber, he is professional, polite and very reasonable. Can’t fault the guy.”

★★★★★

Tara's review

“Cannot fault Dan with his professionalism, time keeping and costing. We have used Dan and his services both privately and commercially and would recommend both highly. His knowledge is fantastic and he will do whatever he can to sort the problem. No hesitations in recommending!”

★★★★★

Kerry's review
“Dan is a great plumber and a genuinely brilliant bloke. He did a significant amount of work for us and got us out of some tricky situations. His work is top quality and he always talks through and explains options so you know what is happening. Would not hesitate to recommend him.”

★★★★★

Dean's review
“Dan fitted my boiler 3 years ago and have had no issues or problems, very reliable and good value for money.”

★★★★★

Rob's review
“Couldn’t recommend Dan highly enough, he’s done work for me at a high end 5* Seafood restaurant and Bistro, also with an adjoining Boat Yard and Marina that I’ve ran for 15 years, his ability to adapt and overcome some very tricky projects is amazing, but always with a high end and impeccable final result too…”

★★★★★

Trevor's review
“First class service, good value for price, Daniel’s very reliable, first class.”

★★★★★

Tracey's review
“…We have always found Daniel very reliable, professional and personable in his approach and his work to be very thorough. He is a very tidy worker who prices fairly and who in our experience, won’t carry out work unless it’s completely necessary. We would not hesitate in recommending him.”

★★★★★

Paul's review
“Dan is a very professional fitter, cheerful and knows his job and very reliable. In the past he has fitted a new gas boiler in my bungalow & also refitted radiators & pipework in the property. We miss him in Dorset.”

★★★★★

Kristen's review
“…Replumbed the kitchen sink, replaced radiators, and the big one, a completely new combi boiler installation. The boiler is going on 7 years old now, and not had one single issue that whole time. It is not that easy to find a trustworthy tradesperson these days. My advice, if you find Dan, don’t let him go.”

★★★★★

Sarah's review

“I highly recommend this plumber. I had been let down by another plumber repeatedly so was delighted to find Based Plumbing and Heating. I had radiators installed and knowledgeable advice about my boiler. My freezing kitchen is now toasty warm. Thank you so much!”

★★★★★

Peter's review

“Based Plumbing and Heating changed our gas boiler they did a fantastic job was on time and left our property clean and tidy. System tested we are very happy with them. Would use again as very reliable.”

★★★★★

Tony's review
“…He has always been honest and straight with me about costs and leaves the job clean and tidy. I would recommend Daniel to anyone that needs a good honest plumber.”

★★★★★

Jenny's review
“Such a great find. Dan has been my plumbing and heating engineer now for 5 years over 7 years. He is reliable, thorough, excellent value for money and is completely trustworthy. I have no hesitation in recommending this company. I wish him every success in his new location.”

★★★★★

Scott's review
“I have had Dan in a few occasions to either replace and service by boiler and to refit my bathroom and en suites. Nothing is ever too much trouble, prices are the most competitive and the standard of work us exception!”

★★★★★

Nick's review
“I have used Dan several times. Boiler service and other bits and pieces of plumbing etc. Nice friendly chap, explained everything, costs given at start of work, no hidden surprises. Cleans up after jobs…”

★★★★★

Keith's review

“Dan has been a Godsend over the years, fitting a new water heating system and then also maintaining it…”

★★★★★

Jamie's review
“Dan has been an exceptional asset to my business over the last ten years or more. He has had to do every imaginable job here and to the highest quality. Dan also did all the plumbing installation on my new build home. It was extremely challenging; requiring Dan to innovate. It was a top job. Dan is also very personable and easy to deal with…”

★★★★★

Mark's review
“…Dan hasn’t let me down, he’s great at communication and has always demonstrated quality workmanship, during these tough economic times he has always been fairly priced. Would definitely recommend Dan.”

★★★★★

Will's review
“Great company, Dan is professional and sorted our heating issues out very quickly, highly recommend and we would certainly use them again.”

★★★★★

Greg's review
“Great service. I wouldn’t go anywhere else! Reliable, helpful and goes above and beyond.”

★★★★★

Matt's review
“Recommended, on time, efficient, well priced. Was talked through the job step by step.”

★★★★★

Carol's review
“Highly recommend Based Plumbing & Heating. Daniel is a true professional, he’s totally honest, his work is exceptional and his charges are fair and well explained. Daniel is a plumber you can trust!”

★★★★★

Lucy's review
“Dan has been amazing! Quick response and a pleasure to deal with. I’d highly recommend.”

★★★★★

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